{"id":14726,"date":"2020-05-30T15:12:50","date_gmt":"2020-05-30T15:12:50","guid":{"rendered":"https:\/\/omaraagedcare.com.au\/dev\/?page_id=14726"},"modified":"2026-04-21T14:47:34","modified_gmt":"2026-04-21T14:47:34","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/omaraagedcare.com.au\/dev\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"14726\" class=\"elementor elementor-14726\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4382744 lte-background-second e-flex e-con-boxed e-con e-parent\" data-id=\"4382744\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6d449f2 lte-heading-align-center elementor-widget__width-initial lte-heading-style-default elementor-widget elementor-widget-lte-header\" data-id=\"6d449f2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"lte-header.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"lte-heading lte-size-md lte-style-default lte-color-white lte-subcolor-white heading-tag-h2 heading-subtag-p\"><div class=\"lte-heading-content\"><h2 class=\"lte-header\">Omara Privacy Policy<\/h2><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-58b52ba elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"58b52ba\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tAt OMARA, we are dedicated to protecting the privacy of our residents, clients, staff, and volunteers. We handle all personal information with care and confidentiality, ensuring it is managed responsibly and securely.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-621bc51 e-flex e-con-boxed e-con e-parent\" data-id=\"621bc51\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9bffc37 elementor-widget elementor-widget-text-editor\" data-id=\"9bffc37\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Our policies, systems, and procedures comply with the <strong>Privacy Act 1988 (Cth)<\/strong> and the <strong>Australian Privacy Principles (APPs)<\/strong>.<\/p><p>You can access our full Privacy Policy by clicking the link below or by contacting our Privacy Officer:<\/p><ul><li><strong>Email:<\/strong> <a href=\"mailto:privacy@omara.com.au\">privacy@omara.com.au<\/a><\/li><li><strong>Phone:<\/strong> <a href=\"tel:0 (800) 256-16-30\">0 (800) 256-16-30<\/a><\/li><li><strong>Mail:<\/strong> PO Box 22, VIC 33<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-97f2ec3 elementor-widget elementor-widget-lte-button\" data-id=\"97f2ec3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"lte-button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"lte-btn-wrap\">\r\n\t<a href=\"#\"  class=\"lte-btn btn-xs color-hover-default\"><span class=\"lte-btn-inner\"><span class=\"lte-btn-before\"><\/span>Download: Omara Privacy Policy<span class=\"lte-btn-after\"><\/span><\/span><\/a><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-ba7210c lte-background-gray e-flex e-con-boxed e-con e-parent\" data-id=\"ba7210c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1711433 elementor-widget elementor-widget-heading\" data-id=\"1711433\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h6 class=\"elementor-heading-title elementor-size-default\">Information We Collect<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e9b2b38 elementor-widget elementor-widget-text-editor\" data-id=\"e9b2b38\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tOMARA Pty Ltd and its related entities (\u201cwe\u201d, \u201cus\u201d, \u201cour\u201d) collect and manage personal information in accordance with applicable privacy laws and our internal policies.\n\n<strong>Our Privacy Policy outlines:<\/strong>\n<ul>\n \t<li>What personal information we collect\n<\/li><li>How we collect and store it<\/li><li>\nHow it is used and shared\n<\/li><li>How you can access or correct your information\n<\/li><li>How to make a privacy-related complaint<\/li>\n<\/ul>\nWe collect personal information only when it is necessary for our services and ensure it is obtained lawfully and fairly.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-0728488 e-flex e-con-boxed e-con e-parent\" data-id=\"0728488\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c192128 elementor-widget elementor-widget-heading\" data-id=\"c192128\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h6 class=\"elementor-heading-title elementor-size-default\">Why We Collect Personal Information<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-af1fca1 elementor-widget elementor-widget-text-editor\" data-id=\"af1fca1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>We collect personal information to deliver safe, effective, and high-quality care and services. This may include:<\/p><ul><li>Processing applications for residency or services<\/li><li>Assessing care, health, and accommodation needs<\/li><li>Managing billing and accommodation payments<\/li><li>Supporting ongoing care and communication<\/li><\/ul><p>If required information is not provided, we may be unable to deliver services or process applications.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-aa63fea lte-background-gray e-flex e-con-boxed e-con e-parent\" data-id=\"aa63fea\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5ba3dd9 elementor-widget elementor-widget-heading\" data-id=\"5ba3dd9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h6 class=\"elementor-heading-title elementor-size-default\">How We Use Your Information<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c02dc8a elementor-widget elementor-widget-text-editor\" data-id=\"c02dc8a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tOMARA uses personal information for purposes directly related to our services, including:\n<ul>\n \t<li>Providing aged care and support services\n<\/li><li>Communicating important updates and service information\n<\/li><li>Improving service quality and operations<\/li>\n<\/ul>\nWe may also use your information for marketing purposes, but only where permitted by law. You can opt out of receiving marketing communications at any time.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6bc74c1 e-flex e-con-boxed e-con e-parent\" data-id=\"6bc74c1\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e9d3317 elementor-widget elementor-widget-heading\" data-id=\"e9d3317\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h6 class=\"elementor-heading-title elementor-size-default\">Disclosure of Personal Information\n<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-81a3e1f elementor-widget elementor-widget-text-editor\" data-id=\"81a3e1f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tWe may share your personal information with:\n<ul>\n \t<li>Trusted third-party service providers<\/li>\n \t<li>Healthcare professionals and partners<\/li>\n \t<li>Government and regulatory authorities<\/li>\n<\/ul>\n<strong>Disclosure will only occur:<\/strong>\n<ul>\n \t<li>To support service delivery<\/li>\n \t<li>To meet legal or regulatory obligations<\/li>\n \t<li>Where required by law, court order, or contractual duty<\/li>\n<\/ul>\nWe take reasonable steps to ensure only necessary information is disclosed.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-25bdc6d lte-background-gray e-flex e-con-boxed e-con e-parent\" data-id=\"25bdc6d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ae51357 elementor-widget elementor-widget-heading\" data-id=\"ae51357\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h6 class=\"elementor-heading-title elementor-size-default\">How We Collect Information<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9c66c04 elementor-widget elementor-widget-text-editor\" data-id=\"9c66c04\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tWhere possible, we collect information directly from you. However, we may also collect it from authorised third parties such as:\n<ul>\n \t<li>Legal guardians\n<\/li><li>Family members or next of kin\n<\/li><li>Healthcare providers<\/li>\n<\/ul>\nThis occurs only where permitted or required by law.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-808ed01 e-flex e-con-boxed e-con e-parent\" data-id=\"808ed01\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c48d00a elementor-widget elementor-widget-heading\" data-id=\"c48d00a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h6 class=\"elementor-heading-title elementor-size-default\">Data Protection and Security<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7385c3d elementor-widget elementor-widget-text-editor\" data-id=\"7385c3d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>OMARA takes reasonable steps to protect personal information from misuse, loss, unauthorised access, modification, or disclosure.<\/p><p>We maintain secure systems and procedures to safeguard your data at all times.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-a38e7e6 lte-background-gray e-flex e-con-boxed e-con e-parent\" data-id=\"a38e7e6\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b64585d elementor-widget elementor-widget-heading\" data-id=\"b64585d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h6 class=\"elementor-heading-title elementor-size-default\">Your Rights<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c2660ad elementor-widget elementor-widget-text-editor\" data-id=\"c2660ad\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<strong>You have the right to:<\/strong>\n<ul>\n \t<li>Access the personal information we hold about you\n<\/li><li>Request corrections if information is inaccurate or incomplete\n<\/li><li>Withdraw consent for certain uses (where applicable)\n<\/li><li>Lodge a complaint about how your information is handled<\/li>\n<\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-685adc4 e-flex e-con-boxed e-con e-parent\" data-id=\"685adc4\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e5560a5 elementor-widget elementor-widget-heading\" data-id=\"e5560a5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h6 class=\"elementor-heading-title elementor-size-default\">If you have any questions, requests, or concerns about your privacy, please contact our Privacy Officer:<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-9a3202e e-con-full lte-offset-0 e-flex e-con e-child\" data-id=\"9a3202e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7b99630 lte-btn-inline-yes elementor-widget elementor-widget-lte-button\" data-id=\"7b99630\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"lte-button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"lte-btn-wrap\">\r\n\t<a href=\"tel:0%20(800)%20256-16-30\"  class=\"lte-btn btn-xs color-hover-default\"><span class=\"lte-btn-inner\"><span class=\"lte-btn-before\"><\/span>Call us<span class=\"lte-btn-after\"><\/span><\/span><\/a><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-699d3d7 lte-btn-inline-yes elementor-widget elementor-widget-lte-button\" data-id=\"699d3d7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"lte-button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"lte-btn-wrap\">\r\n\t<a href=\"mailto:privacy@omara.com.au\"  class=\"lte-btn btn-xs btn-main color-hover-default\"><span class=\"lte-btn-inner\"><span class=\"lte-btn-before\"><\/span>email us<span class=\"lte-btn-after\"><\/span><\/span><\/a><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Omara Privacy Policy At OMARA, we are dedicated to protecting the privacy of our residents, clients, staff, and volunteers. We handle all personal information with care and confidentiality, ensuring it is managed responsibly and securely. Our policies, systems, and procedures comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). You can [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-templates\/full-width.php","meta":{"footnotes":""},"class_list":["post-14726","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/omaraagedcare.com.au\/dev\/wp-json\/wp\/v2\/pages\/14726","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/omaraagedcare.com.au\/dev\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/omaraagedcare.com.au\/dev\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/omaraagedcare.com.au\/dev\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/omaraagedcare.com.au\/dev\/wp-json\/wp\/v2\/comments?post=14726"}],"version-history":[{"count":32,"href":"https:\/\/omaraagedcare.com.au\/dev\/wp-json\/wp\/v2\/pages\/14726\/revisions"}],"predecessor-version":[{"id":37030,"href":"https:\/\/omaraagedcare.com.au\/dev\/wp-json\/wp\/v2\/pages\/14726\/revisions\/37030"}],"wp:attachment":[{"href":"https:\/\/omaraagedcare.com.au\/dev\/wp-json\/wp\/v2\/media?parent=14726"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}